Peer Support Coordinator

Work type: Casual
Salary: $101,087 p.a. (pro-rata) plus Superannuation
Location: Melbourne CBD
Applications: Open

Are you passionate about supporting women living with cancer in Victoria?

Counterpart is a free and confidential service of Women’s Health Victoria (WHV) and connects, supports and informs women living with cancer to live well.

We are seeking a fantastic Peer Support Coordinator, to work closely with our Volunteers and Peer Support Team to assist in coordination of peer support services in Counterpart’s Resource Centre and at hospitals through our Bridge of Support Service, including but not limited to the Royal Melbourne Hospital, Royal Women’s Hospital, Sunshine Hospital, and the Peter MacCallum Cancer Centre.

About WHV

Counterpart is a service of WHV.

WHV is a statewide, feminist, not-for-profit leading the pursuit of gender equity in health. We work with government, the health sector and the community to create better health outcomes for women (cis and trans inclusive) and gender diverse people.

WHV delivers vital support services to the community and empowering health information. We share evidence and recommendations to challenge bias in the health system. We build capacity in the health sector to achieve equitable health outcomes. We foster an environment of inclusion, innovation and respect.

Peer Support Coordinator

The Peer Support Coordinator will work closely with our Counterpart staff, Peer Support Volunteers and stakeholders to coordinate our peer support services for women living with cancer in Victoria. This includes providing a welcoming, relevant, and safe service to better support all women living with cancer in Victoria, increasing our reach!

This role will support our Peer Support Volunteers to provide peer support and information at several locations, including in the Resource Centre and through the Bridge of Support service at hospitals such as the Royal Melbourne Hospital, Royal Women’s Hospital, Sunshine Hospital, and the Peter MacCallum Cancer Centre.

In this role, you will:

• Work as part of the Counterpart team to plan, organise, promote and implement high-quality service delivery;
• Work directly with Peer Support Volunteers to engage with service users and support volunteers in responding to requests for information and support;
• Provide direction and ongoing training to all Counterpart volunteers, including peer support and administration volunteers;
• Routinely debrief with Peer Support Volunteers on matters that arise through their peer support role and contacts, coordinating with the Team Leader Operations/Volunteer Coordinator in complex cases as required; and
• Respond to referrals from service providers and provide information and support to service users.

Amongst other selection criteria, as an ideal candidate, you’ll have:

• A minimum of 5 years’ experience in Health/Social Science or related area;
• Experience in working with diverse communities of people in a service delivery role within a health or community setting, particularly with stakeholders and / or service users demonstrating significant emotional distress;
• Demonstrated experience working with volunteers, including the ability to coordinate, support and debrief volunteers;
• A commitment to and understanding of intersectional feminist values and practices, particularly in relation to cancer and the social model of health;
• Exceptional communication and interpersonal skills alongside a strong awareness of issues for women living with cancer;
• Demonstrated experience in identification and assessment of evidence-based and high quality information and resources, relating to women living with cancer;
• Strong organisational and time management skills;
• A current Working With Children Check and National Police Check; and
• A current Victorian Driver’s License (preferred).

If you want to be part of an organisation making a difference in leading the pursuit of gender equity in health, this could be the role for you! A position description is available here which includes further details relevant to the position.